Heide Smith

What inspired you to be a travel consultant?

I've always loved researching and planning holidays, and I get just as excited helping other people find their perfect trip as I do booking my own. I enjoy taking the stress out of planning by finding the best options to suit each person's budget, interests, and needs. Becoming a travel consultant felt like the perfect way to turn that passion into a business. I love building relationships with clients and knowing that I'm helping create memories they'll treasure for years to come. Whether it's a relaxing beach escape, a family adventure, or a once-in-a-lifetime holiday, there's nothing better than seeing someone excited about their next trip.

What do you love most about working as an independent travel consultant?

What I love most about being part of The Independent Travel Consultants is sharing in my clients' excitement. There's something incredibly rewarding about helping people create amazing memories, whether it's a long-awaited family holiday, a dream honeymoon, or a special celebration. I especially love planning surprise trips and adding those little personal touches that make them even more memorable. Knowing I've helped create an experience that someone will treasure is what makes this job so special.

Is there anything you specialise in?

I specialise in creating holidays that are tailored to each client, rather than focusing on just one niche. I can help with everything from golfing breaks, cruises, Disney holidays, and family getaways to luxury escapes, all-inclusive beach holidays, city breaks, UK stays, and tailor-made adventures. Whether you're planning a golf trip with friends, a magical Disney holiday, a multi-generational family getaway, a relaxing cruise, or a once-in-a-lifetime celebration, I'll take the time to understand exactly what you're looking for. My goal is to find the right holiday, at the best value, with a personal service from enquiry through to your return home.