Getting to Know Protected Trust Services (PTS) and What It Means for You
Getting to Know Protected Trust Services (PTS) and What It Means for You

If you’re exploring travel homeworking opportunities, one of the most important things you’ll come across is Protected Trust Services (PTS). At first glance, it might just look like another industry acronym, but in reality, protected trust services travel is one of the key safeguards that gives you, and your clients, complete peace of mind. In this article, we’ll break down exactly what PTS is, why it matters, and how it benefits you as a travel homeworker.
What Is Protected Trust Services (PTS)?
Protected Trust Services, often referred to simply as PTS, is a financial protection system built specifically for the travel industry. It’s not a holiday company itself – instead, it’s a regulatory framework that ensures customer money is handled safely and transparently.
Here’s how it works: when a customer books a holiday through a PTS member (like The Independent Travel Consultants), their money is placed into a secure trust account. That money is ring-fenced – meaning it can only be used for their holiday arrangements. On top of this, PTS membership can also provide ATOL protection where flights are included.
The result? Customers can book with confidence knowing that their funds are fully protected, and travel homeworkers can focus on building their business without worrying about financial risk.
Why PTS Matters for Travel Homeworkers
For anyone starting out in travel homeworking, trust is everything. Clients need reassurance that their money is safe, especially when booking higher-value holidays. By being part of a company that’s a PTS member, you can instantly demonstrate that:
- Every booking is financially protected.
- Payments are transparent and managed through secure systems.
- Your business has the backing of an established financial protection scheme.
- You can trade with confidence, even if you’re new to the industry.
For many travel homeworkers, PTS membership is the factor that tips a client’s decision in your favour. It shows you’re part of a professional, trusted network that takes their protection seriously.
How PTS Helps You Grow Your Travel Business
Beyond reassurance, protected trust services travel also makes life easier for travel homeworkers. With PTS systems in place, you benefit from:
- Efficient payments – All supplier and client transactions go through the trust, meaning you don’t have to manage complex financial processes yourself.
- Reduced risk – Because client funds are ring-fenced, you don’t face the personal liability that comes with independent trading.
- Credibility from day one – Even if you’re just starting your travel homeworking journey, PTS membership means you look established and professional.
- Peace of mind for both sides – You can focus on customer service and building relationships while clients know their investment is secure.
What Clients See When You’re Backed by PTS
When clients hear that your travel business operates under PTS, it gives them an immediate sense of trust. It’s not just about money being safe – it’s about reassurance that you’re part of a system built on transparency, protection, and accountability.
In today’s competitive travel industry, that reassurance makes all the difference. It helps you win new clients, retain repeat customers, and build long-term loyalty.
Jamie Says:
"Having PTS membership behind us means every one of our homeworkers can trade with confidence. Clients instantly recognise the trust and security that comes with it, and that makes conversations so much easier. It’s one of the cornerstones of why people choose us – because they know their money is safe and their holiday is protected."
Why The Independent Travel Consultants and PTS Are a Perfect Match
At The Independent Travel Consultants, we combine the flexibility of travel homeworking with the reassurance of being part of Protected Trust Services. That means you get the freedom to build your own business, your own way, but with the strength and credibility of an established financial protection system behind you.
You’re never left to figure it out on your own – we provide training, support, and access to tools that help you make the most of your PTS membership. Whether you’re brand new to travel or moving from another company, you’ll find that our model puts you in control while ensuring your clients are fully protected.
Final Thoughts: Why Protected Trust Services Travel Matters
If you’re considering becoming a travel homeworker, financial protection shouldn’t be an afterthought – it should be at the core of your decision. With protected trust services travel, you get the assurance that every booking you make is secure, transparent, and fully compliant with UK travel regulations.
At The Independent Travel Consultants, we’re proud to be PTS members, because it means we can give both you and your clients the peace of mind needed to grow a successful travel business. When you join us, you don’t just get training and support – you get the credibility that comes with one of the most robust protection systems in the travel industry.
So if you’ve ever wondered how to build trust from day one as a homeworker, the answer is simple: PTS membership, combined with the right support network, makes all the difference.
About Jamie Wake
Jamie is the founder of The Independent Travel Consultants and a passionate advocate for empowering others to succeed in the travel industry through honesty, training, and community. He brings decades of travel experience, a focus on doing things differently, and a strong commitment to supporting UK-based homeworkers.