How to Say Thank You to Your Travel Clients at Christmas
How to Say Thank You to Your Travel Clients at Christmas

Showing genuine travel client appreciation at Christmas is one of the simplest and most powerful ways to strengthen loyalty, build long-term relationships, and grow your business as a travel homeworker. At a time of year when inboxes are packed with generic festive messages, a thoughtful thank-you delivered with intention helps you stand out and reinforces why clients enjoy booking with you in the first place.
Christmas is naturally a moment of reflection, and for independent travel consultants it’s also a period to recognise the people who entrusted you with their trips throughout the year. From milestone anniversaries and once-in-a-lifetime adventures to last-minute winter sun escapes, your clients shaped the heart of your travel homeworking business.
Thoughtful appreciation doesn’t have to be expensive — it simply needs to feel personal, sincere, and aligned with your brand.
Below, we explore meaningful ways to thank your clients at Christmas, how to do it authentically, and how these gestures contribute directly to better retention and stronger word-of-mouth referrals.
Why Christmas Is the Perfect Moment for Client Appreciation
Christmas is emotionally charged in the best possible way: warm, reflective, nostalgic, and full of anticipation. That makes it the ideal backdrop for strengthening client relationships. Most clients aren't expecting a gift or special gesture — which makes it even more impactful when you take the time to deliver one.
For travel homeworkers, festive appreciation also creates a natural bridge into the January peak-booking season. When clients feel valued, they are far more likely to return, make early enquiries, and share your details with friends who received their holiday photos over the Christmas table.
Importantly, appreciation builds trust — and trust is the core currency of any travel business.
Send a Personalised Christmas Card
A handwritten Christmas card remains one of the most effective appreciation tools. It shows effort and thoughtfulness in a way digital messages simply cannot replicate.
Clients instantly recognise that you’ve taken time out of a busy season to write something meaningful specifically for them.
Make it personal.
Not “Dear valued customer,” but “Hi Sarah, I hope Madeira was everything you dreamed of this year — I still can’t believe that sunset picture you sent!”
Travel homeworkers often find that clients keep these cards pinned up long after the holidays, especially if they include a beautiful travel-themed design. That visibility reinforces your presence and expertise year-round.
Send a Festive Email with Real Personality
If your client base is large, a handwritten card for everyone may not be possible. A beautifully designed Christmas email, personalised with their first name and a warm message, is a brilliant alternative.
The key is authenticity. Avoid generic templates with “Season’s Greetings” that could come from any retailer. Instead, create a message that reflects the emotion behind travel:
“Thank you for trusting me to plan your holidays this year. Every itinerary, from city break to safari, was a joy to create.”
You can even include a gentle, subtle reminder that you’re available for 2026 planning — not a sales pitch, just a friendly nudge that January is the perfect time to chat.
Offer a Small but Meaningful Gift
Travel clients don’t expect gifts, but small gestures can leave a lasting impression.
Popular low-cost but high-impact ideas include:
- A branded luggage tag
- A travel-themed tree ornament
- A mini “holiday survival kit” (lip balm, SPF sachets, luggage sticker)
- A personalised bookmark featuring a destination they visited
- A local artisan chocolate or treat
The goal is never to buy loyalty. It’s to reinforce the relationship and show gratitude in a way that feels thoughtful and on-brand. Many successful independent travel consultants choose something lightweight, useful, and related to travel so it reinforces their expertise.
Create a Festive Social Media Shout-Out
Social media allows travel homeworkers to express travel client appreciation in a way that feels warm, public, and natural. A simple post saying thank you to “everyone who travelled with me this year” helps clients feel part of a bigger community.
If you include a few anonymised stories — “This year I helped book 12 honeymoons, a 40th birthday trip to Thailand, and a surprise engagement in Iceland!” — clients love recognising themselves without being named.
This also builds social proof for potential new homeworkers who are evaluating the industry and wondering what success looks like.
Send a Digital Gift or Experience
Not all appreciation has to be physical. Travellers love digital treats, including:
- A downloadable travel bucket-list checklist
- A curated Spotify playlist inspired by destinations your clients booked
- A printable 2026 travel calendar
- A festive recipe eBook featuring dishes from your most-booked destinations
These options cost very little to produce yet feel valuable, memorable, and shareable.
Offer an Exclusive Christmas Booking Perk
This isn’t about discounts — it’s about access.
You might offer:
- Priority access to your January diary
- A complimentary holiday-planning call
- A bonus room-upgrade request on their next trip
- Advance notification of upcoming tours or cruises
These types of appreciation gestures work beautifully for travel homeworking because they reward loyalty while simultaneously filling your January pipeline.
Host a Small Virtual Christmas Event
Online festive sessions have become popular for travel homeworkers and are brilliant for nurturing deeper relationships.
What you could host:
- A virtual mulled-wine chat
- A “2026 travel trends” mini-event
- A 20-minute Q&A about destination ideas for the year ahead
Clients adore low-pressure, friendly gatherings — and they help you stay front-of-mind in a way that feels warm and personal.
Show Appreciation Through Service (Not Stuff)
The most powerful form of travel client appreciation doesn’t cost anything at all: it’s the service you deliver.
Examples include:
- Checking in on clients before they travel
- Sending a departure reminder with helpful tips
- Welcoming them home with a message asking how the trip went
- Keeping notes of anniversaries, birthdays, preferences, and favourite destinations
These moments build trust, deepen relationships, and make your client feel valued long before the Christmas season arrives.
Jamie Says:
"Travel is deeply emotional — and when clients trust you with their holidays, they trust you with moments they’ll remember forever. Christmas is the perfect time to remind them how much that trust means. A small gesture of appreciation can spark a bigger conversation, a future booking, or a loyal relationship that lasts for years."
Turn Client Appreciation into Long-Term Success
If you’re exploring travel homeworking as a new career path, understanding travel client appreciation is essential. It’s not about handing out gifts — it’s about building genuine relationships that keep clients returning, year after year. When people feel valued, they book with confidence and recommend you with pride.
If you’d love to build a travel business where clients come back to you because of the service you give, we’re here to help you get started. Speak to us today about joining The Independent Travel Consultants, where you’ll receive full training, ongoing support, and the tools to build a business that grows through trust, loyalty, and meaningful human connection.
About Jamie Wake
Jamie is the founder of The Independent Travel Consultants and a passionate advocate for empowering others to succeed in the travel industry through honesty, training, and community. He brings decades of travel experience, a focus on doing things differently, and a strong commitment to supporting UK-based homeworkers.











